MANAGEMENT TIPS
DON'T LET TECHNOLOGY REPLACE L EARNING Your team has more access to knowledge than ever—but that doesn’t mean they’re actually learning. Research shows that when information is easy to retrieve, employees may focus on remembering where to find answers rather than understanding the information themselves. As a leader, you need to make sure convenient access doesn’t come at the expense of deeper learning. Here’s how. Identify the knowledge your team needs to master. Innovation, strategic thinking, and decision-making all depend on integrating knowledge from multiple sources. That becomes much harder when employees are searching for information rather than learning it in the first place. Create opportunities for active learning. Ask team members to explain important ideas in their own words, discuss new knowledge with colleagues, and apply what they’ve learned to realistic business problems. This encourages them to process information rather than simply retrieve it. Turn con...
